Privacy Policy

MyConnectIQ website is owned and operated by MyConnectIQ LLC (“we,” “us,” or “our”). We are the data controller responsible for the processing of your personal data as described in this Privacy Policy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with the MyConnectIQ website. Please read this policy carefully before using our website.

Scope

This policy applies to all visitors, users, and others who access or use our website, regardless of location.

Personal information we collect

When you visit MyConnectIQ, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically-collected information as “Device Information.”

Moreover, we may collect personal data you provide to us, such as your name, contact details (including email, postal address, and telephone number), payment information, and any other information you submit through the website (e.g., during registration or to fulfill a service).

Why do we process your data?

Our top priority is customer data security, and we process only the minimum user data necessary to maintain and improve the website and provide our services.

The information collected automatically is used to identify potential abuse and to compile statistical data about website usage. This statistical data is aggregated and does not identify any individual user.

You can visit the website without providing personal information that identifies you. However, if you wish to use certain website features, subscribe to our newsletter, or contact us directly, you may need to provide personal data. Choosing not to provide this data may limit your ability to use these features.

If you are uncertain about which information is required, please contact us at support@myconnectiq.com.

Legal basis for processing (if you are a European resident)

We process your personal data where necessary to fulfill our contractual obligations to you (for example, processing orders), or to pursue our legitimate business interests, such as website security and analytics. We ensure that any processing complies with applicable data protection laws, including the GDPR.

Your personal information may be transferred outside the European Economic Area (EEA), including to the United States and Canada, where we and our service providers operate.

Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. Some cookies are necessary for the website to function and do not require your consent, while others are optional and used for analytics or marketing.

For detailed information on our cookie usage, please see our [Cookie Policy] (link to cookie policy if available).

Your rights

If you are a European resident, you have rights under data protection laws, including:

• The right to be informed about data processing

• The right of access to your personal data

• The right to rectification of inaccurate data

• The right to erasure of your data (“right to be forgotten”)

• The right to restrict processing

• The right to data portability

• The right to object to processing

• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at support@myconnectiq.com.

Links to other websites

Our website may contain links to external websites not controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Information security

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Legal disclosure

We may disclose your information if required by law or to protect our rights, safety, or to investigate fraud.

Contact information

For questions about this Privacy Policy or to exercise your data rights, please contact us at support@myconnectiq.com.